![]() ![]() Just be sure the Vicidial system is using iptables as a whitelist firewall so No One Else sees your server. If Vicidial has only a Private IP, pointing port 80 and 443 (for web) and 4569 (IAX) will allow your home agents full access. ![]() They need only http and SIP (or IAX) connectivity. In all cases, Zoiper or X-Lite or 3CX can be used from the Agent's house just as if the agent is in the office. ![]() If Vicidial has a private IP, it's often easiest to use an IAX soft phone client such as Zoiper. This works best if Vicidial has a Public IP. This removes the need for the VPN and allows the agent's web browsers and soft phones to connect directly to the Vicidial system. It even has a "Dynamic" link to allow those whose IPs change very often to access the system without having a local person add their IP every time. Have a look at Dynamic Good Guys (Free, on ) which allows home-based agents to access Vicidial without exposing Vicidial to "the world". I can't find any guide to connect directly to vici, is that even possible? Its great simplicity with enhanced interface brings a smooth and satisfying communications experience. It offers a great variety of features to cover all aspects that VoIP provides. since our system probably can host and route calls trough the softphone without having to go to a third party. ZoIPer (formerly known as Idefisk) is a SIP and IAX/IAX2 software phone, compatible with the Asterisk/CallWeaver platform and adaptive to any IP telephony system. but agents have to have a wired phone line, a phone, and a headset, wich at the end can get costy.Īgents are connecting trough a vpn to a local session on our server, and we are wondering if we can connect a softphone directly to our server to take call via PC, instead of using a paid VOip service. We have few agents who are now working from home, and we created external phones to be able to routed calls to their personnal phone. All the phone extension and SIP info are created within vici in the admin/phone section. I'm working in a company who use vicidial hosted on our server, with a cisco IP phone system (hardphone) to take calls. ![]()
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